Get a conversation
One conversation with its transcript, when your retention settings allow. Hidden and technical messages and audio recordings are never exposed. Shares the request quota of the list endpoint.
Autorisierungen
Scoped API token. Required scopes are listed on each operation in x-required-scopes.
Pfadparameter
The numeric id or the conversation_id of the conversation.
Antwort
The conversation, with its transcript when your retention settings allow.
ID of the conversation.
Stable public ID of the conversation. Accepted by GET /api/v1/conversations/{id}.
Telephony call identifier. Set for voice conversations only.
Channel the conversation took place on.
voice, livechat, whatsapp, email, other Always open; closed conversations are not returned.
"open"The voice agent (its id from GET /api/v1/voice_agents) or messaging agent that handled the conversation.
Name of the agent that handled the conversation.
Call start for voice, otherwise when the conversation was created.
Call end for voice conversations; null for chats.
Call duration in seconds; null for chats.
Usage figures of the conversation.
Detail responses only. Omitted when your retention settings do not allow access, the transcript has expired, or cleanup has already removed it. Hidden and technical messages are never included.