> ## Documentation Index > Fetch the complete documentation index at: https://app.miyon.ai/docs/llms.txt > Use this file to discover all available pages before exploring further. # Get a conversation > One conversation with its transcript, when your retention settings allow. Hidden and technical messages and audio recordings are never exposed. Shares the request quota of the list endpoint. ## OpenAPI ````yaml /api-reference/openapi.yaml get /api/v1/conversations/{id} openapi: 3.1.0 info: title: Customer API version: 1.0.0-beta description: > **Beta.** This API is in beta. Contracts can still change while we complete it, including breaking changes; we announce changes in the release notes and keep them as rare as we can. Pin your integration to the field names and status codes documented here and treat unknown fields as optional. REST API to create and configure voice agents, add tools, test them with evals, read conversations, and place AI outbound calls. **Authentication.** Voice agents, settings, tools, evals and conversations use an API token created on the **Keys** page of your dashboard. Each operation lists the scope it needs under `x-required-scopes`; `:*` grants every action of a resource. Outbound calls use a separate outbound API token from the **Outbound Calls** page. Send either token as `Authorization: Bearer `. **Responses.** A single resource is returned as a flat JSON object; a collection is wrapped in a plural key (`voice_agents`, `tools`, `evals`, `conversations`) next to its paging fields. Deleting returns `204 No Content`. Everything is addressed by the voice agent's `id`; prompts and numbers are internal. **Errors.** Authentication failures return `{ "error", "message" }`. Request quotas return `429` with a `Retry-After` header and `{ "error", "message", "details" }`, where `error` is a stable machine-readable code. Every API call must finish within 30 seconds; longer requests return `503` with `mf-core:api-request-timeout`. Validation errors list the problems per field; the exact shape is shown on each operation. servers: - url: https://app.miyon.ai security: [] tags: - name: Voice Agents description: >- Create and manage voice agents. Configure them through the voice, prompt and knowledge-base settings endpoints. - name: Voice Agent Settings description: >- Read and change a voice agent's voice, prompt and knowledge-base settings. A voice agent has one prompt (its instructions, greeting and conversation settings). Read the schema of a settings group, then update one `key`/`value` pair per request. - name: Tools description: >- Create, configure, enable and execute agent tools. Tools are enabled per voice agent with `agent_id`. These endpoints accept scoped API tokens only; every error uses the `{ "error", "message", "details" }` envelope with a stable `mf-core:tool-*` code. - name: Outbound Calls description: >- Place AI calls and review their outcome. Authenticate with the outbound API token from the **Outbound Calls** page. - name: Conversations description: >- List and inspect the conversations of your account, including transcripts when your retention settings allow. - name: Evals description: >- Evals are automated test conversations that check how a voice agent responds. A scenario contains cases; each case contains the caller's turns and what the agent must say or do. Run a scenario to get pass/fail results. paths: /api/v1/conversations/{id}: parameters: - name: id in: path required: true description: The numeric `id` or the `conversation_id` of the conversation. schema: type: string get: tags: - Conversations summary: Get a conversation description: >- One conversation with its transcript, when your retention settings allow. Hidden and technical messages and audio recordings are never exposed. Shares the request quota of the list endpoint. operationId: getConversation responses: '200': description: >- The conversation, with its transcript when your retention settings allow. content: application/json: schema: $ref: '#/components/schemas/Conversation' example: id: 48213 conversation_id: outb_Ux7yQm2ZK9vLd0Rb1cAeTg call_id: outb_Ux7yQm2ZK9vLd0Rb1cAeTg channel: voice status: open agent_id: 42 agent_name: Booking agent started_at: '2026-10-15T09:12:03+02:00' ended_at: '2026-10-15T09:14:51+02:00' duration_seconds: 168 metadata: spent_tokens: 5120 message_count: 14 transcript: - role: assistant content: Hello, how can I help you? created_at: '2026-10-15T09:12:05+02:00' - role: user content: I would like to book an appointment. created_at: '2026-10-15T09:12:11+02:00' '401': $ref: '#/components/responses/Unauthorized' '403': $ref: '#/components/responses/Forbidden' '404': $ref: '#/components/responses/ConversationNotFound' '429': $ref: '#/components/responses/RateLimited' '503': $ref: '#/components/responses/ServiceUnavailable' security: - scopedJwt: [] components: schemas: Conversation: type: object additionalProperties: false properties: id: type: integer description: ID of the conversation. conversation_id: type: string description: >- Stable public ID of the conversation. Accepted by `GET /api/v1/conversations/{id}`. call_id: type: - string - 'null' description: Telephony call identifier. Set for voice conversations only. channel: type: string enum: - voice - livechat - whatsapp - email - other description: Channel the conversation took place on. status: type: string const: open description: Always `open`; closed conversations are not returned. agent_id: type: - integer - 'null' description: >- The voice agent (its `id` from `GET /api/v1/voice_agents`) or messaging agent that handled the conversation. agent_name: type: - string - 'null' description: Name of the agent that handled the conversation. started_at: type: - string - 'null' format: date-time description: Call start for voice, otherwise when the conversation was created. ended_at: type: - string - 'null' format: date-time description: Call end for voice conversations; null for chats. duration_seconds: type: - integer - 'null' description: Call duration in seconds; null for chats. metadata: $ref: '#/components/schemas/ConversationMetadata' description: Usage figures of the conversation. transcript: type: array description: >- Detail responses only. Omitted when your retention settings do not allow access, the transcript has expired, or cleanup has already removed it. Hidden and technical messages are never included. items: $ref: '#/components/schemas/TranscriptMessage' required: - id - conversation_id - call_id - channel - status - agent_id - agent_name - started_at - ended_at - duration_seconds - metadata ConversationMetadata: type: object description: >- Stored usage figures of the conversation. Only values that are known are included; nothing is computed on the fly. additionalProperties: false properties: spent_tokens: type: integer description: Total billable tokens attributed to the conversation. input_tokens: type: integer description: Tokens sent to the language model. output_tokens: type: integer description: Tokens generated by the language model. cached_input_tokens: type: integer description: Input tokens served from the model's cache. tool_call_count: type: integer description: Tool calls made during the conversation. message_count: type: integer description: Messages exchanged. estimated_cost_cents: type: integer description: Estimated cost in cents, when available. TranscriptMessage: type: object additionalProperties: false properties: role: type: string enum: - user - assistant - mixed - human_agent description: >- `user` is the caller or chat visitor, `assistant` the AI agent, `human_agent` a person who took over the chat, `mixed` a message with both user and agent content. content: type: string description: Text of the message. created_at: type: string format: date-time description: When the message was spoken or sent. required: - role - content - created_at AuthError: type: object description: >- Returned when the API token is missing, invalid, expired or lacks the required scope. properties: error: type: string description: Short error category. examples: - Authentication failed - Forbidden message: type: string description: Human-readable explanation. Absent on some 403 responses. examples: - 'Missing required scope: voice_agents:write' required: - error ApiError: type: object description: >- Error format with a stable machine-readable `error` code, a human-readable `message` and request-specific `details`. properties: error: type: string description: >- Stable machine-readable error code, for example `mf-core:rate-limit-exceeded`. message: type: string description: Human-readable explanation. details: type: object additionalProperties: true description: >- Request-specific data, for example the offending parameter or the quota policy. required: - error - message - details responses: Unauthorized: description: Missing, expired or invalid bearer token. content: application/json: schema: $ref: '#/components/schemas/AuthError' example: error: Authentication failed message: Missing bearer token Forbidden: description: >- The token does not carry the scope this operation requires (see `x-required-scopes`). content: application/json: schema: $ref: '#/components/schemas/AuthError' example: error: Forbidden message: 'Missing required scope: voice_agents:write' ConversationNotFound: description: No conversation with this id in your account. content: application/json: schema: $ref: '#/components/schemas/ApiError' example: error: mf-core:conversation-not-found message: Conversation not found details: {} RateLimited: description: >- Too many requests. Wait the number of seconds given in `Retry-After` before retrying. headers: Retry-After: description: Seconds to wait before retrying. schema: type: integer minimum: 1 content: application/json: schema: $ref: '#/components/schemas/ApiError' example: error: mf-core:rate-limit-exceeded message: Rate limit exceeded details: policy: api_write retry_after: 3 ServiceUnavailable: description: >- The request was not completed. Either it exceeded the 30-second request time limit that applies to every API call (narrow the request and retry), or rate limiting is temporarily unavailable. Retry shortly. content: application/json: schema: $ref: '#/components/schemas/ApiError' examples: timeout: value: error: mf-core:api-request-timeout message: The API request exceeded the 30-second time limit details: {} limiter: value: error: mf-core:rate-limiter-unavailable message: API rate limiting is temporarily unavailable details: policy: api_write securitySchemes: scopedJwt: type: http scheme: bearer bearerFormat: JWT description: >- Scoped API token. Required scopes are listed on each operation in x-required-scopes. ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.